Paul Eveleigh´s profile

Reviews (1)


Super customer service through a multiple domain and hosting transfer

I needed to transfer both domains and hosting from my previous hoster to 123-REG which included 12 hosting domains.

It's always a concern when changing your hosting provider but 123 Reg have been supportive in that transition. Before I signed up to the unlimited package all my questions were answered professionally and immediately through the live chat function. After signup support was superb in helping me load my mysql database. The features functions and speed of the service is outstanding. I had a few issues transferring one of my domains but 123-REG resolved this quickly through their helpdesk ticket system.
I'm also delighted with the performance of my web sites on 123-REG, significantly quicker than my last hoster.
I was looking for a hoster which included free domain transfer ins and free domain transfers out which also allowed me to host multiple web domains which narrowed the field somewhat.

There are no significant negatives, perhaps the spam filter could be better engineered as in its current form it's clumsy, as it will delete email it considers spam, it would be better if this went into quarantine to give you an opportunity to review.
The domain registration costs can be cheaper elsewhere but they are not excessive.
My previous hoster was Heart Internet, who are superb, but there hosting package was expensive for my requirements. However, I still keep the majority of my domains with them as there domain registration costs are unbeatable. The other great thing about 123-REG is they allow you to host external domains which means I can register domains with Heart and host these at 123-REG !

Paul Eveleigh´s profile

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Paul Eveleigh
United Kingdom