Gillian Porter´s profile

Reviews (1)

Worldstores

Still Waiting,8 days later!

After placing my order for 2 doors on 21st March I received an email the next day saying they had been dispatched with a tracking code to track the delivery from XDP - then nothing! I logged onto the website to track the order and by 29th it just said 'Print' - whatever that means?. I tried to ring the number given to find my local depot and the first few times the phone was switched off, when I tried to email customer services at XDP my email was returned 'undeliverable' I eventually spoke to someone who said he'd look into it and call me back but as yet hasn't. I'll try to contact the depot again after Easter. I can't rate the product as I haven't received it yet but have rated the delivery service & suggest Worldstores change their delivery company as I doubt I will order from a Worldstores company again - Sorry!

Julieand Alan Williams found this review useful

02 April 2013

Reply from www.worldstores.co.uk

Dear Gillian,

Thank you for your feedback. I am really sorry that the goods took so long to deliver and that you could not get through to our carriers to find out when the goods would be delivered.

We are currently checking with our carriers to see what the delay was and will be in touch shortly.

Kind Regards
Prachi

Gillian Porter´s profile

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Gillian Porter
Reviewer
United Kingdom

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