Keti Kvitsaridze´s profile

Reviews (1)

viagogo

tickets

hello...I'm worried about my beyonce concert ticket (18 may,italy)... i bought it on march,02 (2013) and haven't got it yet.. i'm from georgia and i must ask italy embassy for visa..and i need ticket to show them...please check if seller is really selling this ticket,or offer me another ticket and ai'll buy another one..please answer..thank you.. my transaction ID is 2931272

02 April 2013

Reply from Viagogo

Hi Keti,

As we are a ticket marketplace, we cannot expedite your order. Event organisers usually send out tickets one or two weeks before the event, and as we are a marketplace, this means your seller needs to receive the tickets first before they can send them to you. We are always tracking our orders to ensure that tickets are dispatched in time for events and the viagogo Guarantee, www.viagogo.co.uk/nufc/About.aspx?HelpID=1000587 covers every purchase. Once tickets are sent out you will receive an email with the tracking number.

However we suggest that you use your confirmation email sent from viagogo to apply for the visa if posible as we can expediate your order.

Thanks.
The viagogo team.

Keti Kvitsaridze´s profile

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Keti Kvitsaridze
Reviewer
1989
Tbilisi, United Kingdom

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