Jean Hinchliffe´s profile

Reviews (1)


40th wedding anniversary faultless.

On searching internet for Katherine Jenkins concerts I found "VIAGOGO" lucky me I found perfect tickets on actual anniversary 29th March only problem concert was in Amsterdam I clicked the mouse & clicked again added a few details job done..E-mail confirming order received within minutes, tickets dispatched with UPS couriers, with tracking detail. tickets received within days, on time 2 weeks before concert. Even better on checking everything was in place. I found e-mail from VIAGOGO offering free shipping as a new potential customer if I bought within 7 days. I had bought 15 mins after finding perfect tickets. A couple of phone calls [ yes they do have genuine customer service people that DO answer the phone ] & e-mails i received credit for shipping costs BRILLIANT SERVICE WELL DONE. N.B. CONCERT was BRILLIANT TOO. THANKYOU VIAGOGO.

02 April 2013

Reply from Viagogo

Hi Jean,

Thank you for taking the time to share your viagogo experience, we a pleased to here you had a good experience with viagogo. Your feed back is much appreciated.

We hope you use our services again.

The viagogo team.

Jean Hinchliffe´s profile

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Jean Hinchliffe
United States