On searching internet for Katherine Jenkins concerts I found "VIAGOGO" lucky me I found perfect tickets on actual anniversary 29th March only problem concert was in Amsterdam I clicked the mouse & clicked again added a few details job done..E-mail confirming order received within minutes, tickets dispatched with UPS couriers, with tracking detail. tickets received within days, on time 2 weeks before concert. Even better on checking everything was in place. I found e-mail from VIAGOGO offering free shipping as a new potential customer if I bought within 7 days. I had bought 15 mins after finding perfect tickets. A couple of phone calls [ yes they do have genuine customer service people that DO answer the phone ] & e-mails i received credit for shipping costs BRILLIANT SERVICE WELL DONE. N.B. CONCERT was BRILLIANT TOO. THANKYOU VIAGOGO.
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