During the first (sales) appointment, I had lots of time spent with me, and all the options were explained to me fully although there was lots of waiting around. The surgery went well and I felt fairly well looked after. The follow up days were a nightmare of waiting for a couple of minute check up. I never saw the same person, and it wasn't unusual to wait for over an hour to see someone. On my six month appointment they were short staffed and sent me away for an hour, then when I came back at my new arranged time I waited for a further hour to then see someone for two minutes. However, the result of the surgery is just brilliant and I guess that's what really matters.
Ellen found this review useful
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