Tim Hughes´ profile

Reviews (1)

Edge & Wax

Great range of kit, but no e mail confirmation of orders and dispatch leaves you guessing

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04 April 2013

Reply from edgeandwax.co.uk

Hello Tim. I have checked and I can confirm 100% that a confirmation was sent to the email address you entered when ordering, and additionally a dispatch email (from a different server) telling you your order was dispatched and a tracking reference. We do this with EVERY order, and I can confirm we did for you, so either the email address entered was incorrect or it must be hiding in your spam. As 4/5 stars counts as a 'fail' on trustpilot I wanted to make sure you were aware we DID do this :o)

Tim Hughes´ profile

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Tim Hughes
United Kingdom