I requested a Sunday delivery and received a phone call 30 mins before it was delivered which was great. The delivery man was very helpful and no problem for him to bring the washing machine up several steps into the house. I had paid for my old one to be taken away and noted that it had to be outside for collection so got a neighbour to help me get it outside. However, the delivery man had been prepared to remove it from the house (the scrap guys had taken mine from the street before delivery so I could have saved myself a tenner!). Excellent price and great delivery (why can't every company offer a weekend delivery option at no extra price?). My only minor complaint would be that their online estimated delivery check didn't work (and still doesn't). I didn't get a message the day before as some other customers have noted advising on an approx. delivery time. When I rang on Sunday morning their hotline said it's mail box was full. Fortunately, I had no issues so all in all, excellent service and price.
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