Surprised and delighted at how much detail the staff go into to explain any problems and how they can fix them.
“While I had it up on the ramp, I noticed one of your exhaust clamps was broken, I replaced it and there will be no charge”
Everyone’s major worry taking their car to any professional is that they may get ripped off. I have never thought this with National Tyres and Autocare, in fact at my branch in Horsham, West Sussex it is the exact opposite. On several occasions their staff have gone well beyond what has been asked of them to assist me with advice on safety and maintenance issues. I am most grateful for their ‘how can I help’ attitude.
I consider this my ‘local’ garage.
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