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Function18

use fed-ex

Hello,can someone tell me where my package is,no one seems to know.

01 April 2013

Reply from Function18.com

Hi Michael,

I think that your order has been sat with US Customs which has held the process up by a couple of days. It is now logged with USPS as ready for delivery so hopefully there will be no further delay. Unfortunately it is a bank holiday today in the UK but we will try to get some more information on your delivery schedule tomorrow, if it has not been delivered by then. We are currently in the throes of moving all of our overseas shipments to UPS, which will enable us to make delivery to New York on a next day service. That said we have had very few issues with USPS and have only looked to change courier to improve lead times. As I said we will try to get an update for you tomorrow and Customer Services will be in touch with details of our findings.

Regards,

The F18 Team

michael´s profile

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michael
Reviewer
United States

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