Jan Prowse´s profile

Reviews (1)

IronmongeryDirect

One mistake after another

Ordered pair of door handles with xpress delivery,one door handle arrived,called the company they apologised and promised a pair of door handles before 10.30 the following day,delivery arrived before 10.30AM large box with three sets of door handles in it unfortunately nothing like the ones i ordered and the delivery note was for a hotel in devon im in the midlands,i hold my breath to see what i get on the next delivery.

03 April 2013

Reply from IronmongeryDirect

Hi Jan,

I have called today to speak to you regarding the problems that you experienced with your latest order but unfortunately you were not available.

I can understand your frustation that we have caused you so much inconvenience due to the problems and I am keen to discuss the matter with you when you have a moment to spare on my contact number 08081682828.

Many thanks,

Joyce


Jan Prowse´s profile

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Jan Prowse
Reviewer
United Kingdom

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