You were kind enough to advise me that the order was being processed and said that I would receive an email when the order was despatched. It didn't happen.
The goods were delivered unexpectedly and we were out. I had to find a post office to obtain the goods.
They were received within the delivery time frame, which was fine.
An email would have made the difference. Small point, but important, I think you would agree.
Attention to detail finishes the job!
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