Kate´s profile

Reviews (1)

Tons of Tiles Ltd

Great customer service, great product

Sample service was great, ordering on the website was quick and easy.

Tons of Tiles rang me on the morning of delivery to explain that the order had been damaged and they weren't happy about sending it out, so could they reschedule?
I explained that I had that day off work and that's why I had requested delivery then. Tons of Tiles worked with me to find an alternative delivery date and time that put me to the least inconvenience, offering to stand the extra cost of a specific delivery time.

When the tiles did arrive, they were exactly what we had ordered and all were intact and undamaged. They have now gone onto our new bathroom walls and look fantastic.
Tons of Tiles was the place we could find exactly the tiles we wanted and we're really pleased we didn't compromise our ideas, as the finished product looks great.

09 April 2013

Reply from Tons of Tiles Ltd

Hi Kate,

Thank you for taking the time to write us such a great review, we really appreciate your feedback. Glad to hear that you were happy with your tiles and that your bathroom is looking great!

Kind regards,

Tons of Tiles

Kate´s profile

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United Kingdom