JANIS WALSH´s profile

Reviews (2)

Animed Direct

GOOD SERVICE

I placed an order with Animed Direct, it was a good price and was with me in 3 days, GOOD SERVICE.

Petfleas

WRONG ORDER DELIVERED

I ordered a 6 month course of Flea treatment, only 3 months supply arrived.
A phone call to ask why was made and told that somebody had not read the order
properly , the rest arrived the following day.
Poor service.

02 April 2013

Reply from Petfleas

Dear Janis

Please accept our sincere apologies for the mix up in your order.

During extremely busy periods I am afraid the occasional mistake does get made, however in these circumstances we aim to provide our best service to rectify the problem.

I am sorry that you view our response of ensuring that your missing product was sent out immediately and received by yourself the next day as 'poor service'.

Again please accept our apologies.

Kind Regards

JANIS WALSH´s profile

profile image of JANIS WALSH
JANIS WALSH
Reviewer
United Kingdom

About