Please do not use this company if you are thinking of booking transfers. We went to France and were given two telephone numbers to call, one is the Reconfirmation Number and one is the Resort Office & Emergency Contact Number. We followed the instructioned on the email and tried calling them to confirm our pick up the next day. We tried calling both phone numbers on 4 different occasions throughout the day and each time we were greated with a message saying they were unavailable at present. As a result we were unable to confirm the booking so did not know how or if we would get picked up for the return trip to the airport. We had to make phone calls back to the UK to see if any alternative transport could be found, by calling home to see if other transfers were available and also to Holiday Taxis (unfortunately they were fully booked). I am currently waiting to see how much these calls have cost me. This put an unneccessary stress on the holiday as we did not know how we would get back to the airport or how much this would cost so we had to be really careful about how much money we could spend on food and enjoying ourselves for the rest of the holiday as we now needed to spend this money on getting transport to the airport despite already having prepaid for the transfers before travelling. We were later advised that a nearby train station could take us to the airport. Having no confirmation of our transfers we had no choice but to spend our money on a train journey to get us to the airport. We were unable to phone the day of the flight as well as they only opened at 10am and we needed to be at the airport for the flight which departed at 12:15pm.
So please, please avoid using this company. If you are looking for stress amd spending extra money you shouldnt have to, I couldn't recommend them enough.
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