Tracey Kifford´s profile

Reviews (2)


Great service - postage too expensive

The item I bought (olive coloured kraft paper roll) was only available at Rajapack. It arrived in super-quick time, and the item is great - but £7.49 is WAY too much for delivery. I know that the company deals predominantly with businesses buying in bulk, but I simply wanted a single roll of paper ... the postage was a quarter of the price again. If I want to buy paper in future, I will need to exceed £200 to get free postage - proving the business doesn't really cater for small start-ups like me who only want small volume delivery with affordable delivery. Free delivery over £50 is pretty standard, and would encourage me to 'push up' an order to achieve this, but £200? Far too high. I am therefore trying to source the product elsewhere, where the postage will be cheaper (or free).

18 February 2014

Reply from Rajapack UK

Hello Tracey,

Many thanks for your feedback, we appreciate that you may not have required the next day delivery service and Rajapack have reviewed their delivery services offered. Customers now have the choice to collect their orders for free from our warehouse in Bedford.

This can be arranged either at the time of order with our sales team or with the customer services team after the order has been placed.

We look forward to working with you again in future,

Best Regards

Mega Fancy Dress

Delivery amazing, daughter LOVED the costume

I ordered a Skylander costume at the 11th hour as an Easter present for my daughter. I paid extra for a Saturday delivery, and that's exactly when it arrived. It was wrapped and given to my daughter the following morning ,.. and she's worn it pretty much constantly ever since!

Tracey Kifford´s profile

profile image of Tracey Kifford
Tracey Kifford
United Kingdom