Jeremy Bodkin´s profile

Reviews (2)

www.cabreramedina.com/EN

you only pay the price that is quoted, with no additions.

Using Cabrera Medina is simple, hassle and stress free. You pay nothing extra as everything is covered with no excess. The best car hire company in Lanzarote.
I would recommend them every time.

Auto Europe UK

check what you are hiring.

I hired a car from europe car, and the intial price was competitive until I colected the car at Paphos airport. I was charge for a full tank of petrol, for which I knew about, and also charged an AIRPORT TAX for which I was also told about.
But I think that is criminal to then be charge VAT on both of these additional charges. Therefore I paid a tax on a tax.
That is wrong and a con.But what can one do.
What is wrong with with ONE charge up front so you know what you are paying.
It can be done with a well known car rental company in Lanzarote and the rest of the Canary Islands.
I will not be using Europecar ever again.

02 April 2013

Reply from Auto Europe UK

Dear Mr Bodkin,

Please accept our apologies for the inconvenience in regards to the local car hire fees.
Please contact our customer service at: customerservice@auto-europe.co.uk. Please forward your rental agreement, credit card statement, car hire invoice, and your Auto Europe voucher number. We will contact the local supplier on your behalf to verify the extra tax charge.

Kind regards,
Kathryn
Auto Europe

Jeremy Bodkin´s profile

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Jeremy Bodkin
Reviewer
United Kingdom

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