S Barnes´ profile

Reviews (6)

Cyclestore

Package received damaged!

Okay Service, package received damaged and the product look pre used!

outdoormania

Terrible service, will not use again!

Ordered on the 4/12/12 Still haven't received any dispatch confirmation and they have not responded to any of my 3 e-mails sent just asking were my order is, also called them on there automotive phone system number 1 in the queue for 30 Mins? then I was hung up on once answered. Ordered a Helly Hensen base layer which I have now purchased else where and received in good order! Nightmare how customers can be discarded once the purchase has been made. RUBBISH!! Now in the process of trying to get refund, fingers crossed...

Simply Electronics Ltd.

Never received my order placed on the 31st October

Placed order on the 31st October for 2 x Contour waterproof cases, Still haven't received them and I have not had a response to e-mails, phoned numerous times and just placed in a queue that tells me 1 minute waiting time 'stilling 15 minutes later'. Real poor service. requested full refund no answer as yet!!

Rubbish company full stop!

alterego

Didn't have item

Ordered a Pair of La Sportiva via their ebay site on a 48 Hour delivery, A few days past so I contact them that when I was told they where trying to locate a pair. Poorly structure website and not very secure. as I entered some details to see if it showed in or out of stock with out any payment details or clicking a confirm button, I then received an e-mail stating (Thank you for choosing Alterego. We want to let you know that your order has been received and will be processed as soon as possible.)

18 December 2012

Reply from alterego.uk.com

OK, here we go! It is true what is said above, we order in the very expensive items as and when they are needed. An Italian company is a little unreliable and so we got caught out. What the reviewer doesn't mention is that they bought on the eBay site, then when we alerted them to the problem they "bought" on our website with no intention of paying but more so they could put this review up. Malicious much?

They got refunded immediately and have lost nothing. In addition to the review above they have used their Buyer's right to leave a Negative Feedback on eBay. So really you have to wonder about the kind of person that deliberately goes to a website, does a fake sale just so they can bad mouth a company!

Yeah, this transaction went wrong and we refunded. As the saying goes "Sh*t Happens!" and we made it right when it did. No one lost money, no one got ripped off, no harm done.

Furthermore, check out the other reviews done by this guy, the 5 Star ones where he applauds a company. The strange thing is that the email address given to us on eBay was *****@equipyourtrip.com. Nice of him to review his own company!

Equipyourtrip

Great Service and Product!

Purchased the SUITSUIT Boombox 28 Inch Spinner Trolly Case, The case looks great with fast dispatched.

Thanks again

Equipyourtrip

Received Item within a couple of days A+

Bought the FT80 Polar Heart rate watch easy clean website to navigate and they offer the option of Paypal as a form of payment Great!!!! received my package within a couple of days. They offer a great range of brands. I will always check this site before purchasing my gear. Thanks

S Barnes´ profile

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S Barnes
Reviewer
1978
Northwich, United Kingdom

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