Samantha Sharman´s profile

Reviews (1)

BudgetAir.co.uk

Deleting emails without reading, over £80 + credit card charges to change flight to next day - never again

Deleting emails without reading, over £80 + credit card charges to change flight to next day, high charges to call keeping you on the phone longer than required - never again

02 April 2013

Reply from budgetair.co.uk

Dear Samantha,

Thank you for your post.
Please accept our sincere apologies for any inconvenience. We would like to take a look into your booking just to get an idea as to what happened and how your case was handled, but we were unable to retrieve your information with your name. Could you please send us your booking details to info@budgetair.co.uk and on the subject line “Please forward to Kenny”. Once we receive your email, we will then take a closer look and get in touch with you.
Thank you.
Kind Regards
Budgetair.co.uk

Samantha Sharman´s profile

profile image of Samantha Sharman
Samantha Sharman
Reviewer
United Kingdom

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