I placed an order, then changed my mind the following day. I rang up, a London number, not one of these expensive ones, got straight through to speak to a lovely lady, who imediately changed my order for me personally, and dispatched it straight away. Despite it being bank holiday, my item arrived on Easter Saturday, by free special delivery. My item was not only boxed, but also enclosed was a pouch and and a bag. My item is stunning, and I am over the moon with both the product and the service. Would not hesitate to order again.
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