Tony - Ilford, Essex´s profile

Reviews (3)

Direct 2 Mum

Prices fine but delivery .... Well I'm still waiting

So advised that my full ordered being delivered by courier. One item came and the other item hasn't.

Don't really want to say much else at the moment.

17 March 2014

Reply from Direct2Mum

We apologise for any delay experienced. We can advise that the 2 items ordered are too large to send in one parcel and have been sent separately via our courier on our 3 to 5 working day service. The second parcel is due to arrive in the next 48 hours. If you need any further assistance please let us know and we will be happy to assist.

The Whisky Exchange

Good Reliable Service

Goods ordered and confirmed via email. Received goods within specified period. All carried out with no fuss at all. Would use again.

Love em, never let me down

Ordered a washing machine and tumble dryer. The experience from start to finish went like swiss timing. I ordered online and within a short period of time was contacted by phone to confirm all details. I was talked through what would happen from then onwards. Before delivery I had to change a couple of details regarding other services ordered and these were changed without any fuss. I was told on the phone that my order would be delivered on day X. That happened. I was told on the phone that the day before I would be contacted by txt providing me with a 4 hour timeslot of when products would be delivered. That happened. I was told on the phone that on the day of delivery the delivery person would phone me to confirm a 2 hour timeslot for delivery and installation. That happened. The guys came in and carried out their jobs very quickly and efficiently and were polite and courteous. Fantastic service. I have only one gripe and that is paying £19.99 for connection of the new washing machine. In all it took the engineer all of 2 mins. Thats approx £600 an hour charge rate. Good work if you can get it!! I realise that not all installations are as easy and prepared as mine was, but still irks me.

Tony - Ilford, Essex´s profile

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Tony - Ilford, Essex
United States