Kim Hickey´s profile

Reviews (1)

Irish Sports Warehouse

Great product - shame about the 3rd party delivery service used

The good part : Great product - easy online ordering - good communication on order from Irish Sports Warehouse.
The bad part : What was not so good was the third party delivery service. They did not call in advance of delivery (when stated they would) hense I missed the delivery. The "we missed you" reciept had no details written on it, when I called them the experience was far from pleasant plus I had to collect the product myself from their depot.

02 April 2013

Reply from Irish Sports Warehouse

Dear Kim,

Thank you for letting us know about the issues with delivery. I apologise for the lack of communication from the courier and all inconvenience caused due to having to personally collect the item from the depot.

We will be investigating this matter with the courier to ensure that this does not happen again.

Kind Regards,
Mary Francis
Customer Service Team

Kim Hickey´s profile

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Kim Hickey
Dublin, United States