Liked the clothes, but the sizing was a bit awry. When I wanted to return one item due to item not fitting correctly, was told I could only have a credit note, not a refund, even though they were unable to supply correctly-sized item as a replacement. Sorry, this is unacceptable and means I definitely will NOT use sojeans again (maybe the brand-name sosojeans would be more apt?)
Blackcircles lied on their website (suggested I could book a tyre-fitting at a garage which in fact was not accepting bookings), were economical with me over the truth of alternative appointment made (told me it was a generic "a.m. booking" AND CONFIRMED THIS VIA E-MAIL on the day the booking was made when in reality the booking had been scheduled for 9am and 9am only WITHOUT ME BEING TOLD THIS [contrary to what the reply below falsely maintains]) and the garage in question had rude, unhelpful and obnoxious staff with zero customer service skills and very bad attitude who refused to carry out the fitting because it had been booked for a time that Blackcircles had NOT informed me about. Blackcircles? Around your eyes perhaps, if you have the misfortune of dealing with them!
Gary Curtis found this review useful
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