Gennaro Saulino´s profile

Reviews (1)


Good from your company bad bad from the carrier

I ordered the door online which was easy enough was informed it had been sent and would reeive it within 3 working days . On the fourth working day i enquired to the carrier where my door was and was told it had been delivered on further investigation the driver left it with a neighbour which one he could not remember but failed to leave me a card with the info on it , also he didnt have the adress of where he left it when he returned to the depot .After 2 days i found the neighbour and retreeved my door My advice CHANGE YOUR CARRIER>

Julie found this review useful

03 April 2013

Reply from

Dear Gennaro,

I am really sorry to hear about the poor service you received from our carriers. I have escalated this issue to our account manager to investigate with the driver and deliver depot. Thank you for your feedback, we value the opportunity to improve.

Kind Regards

Gennaro Saulino´s profile

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Gennaro Saulino
United Kingdom