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Reviews (1)

The Whisky Exchange


No notification of delivery time and date! Liked the new style packaging, bubble wrap a lot less messy than the polysteyrene

03 April 2013

Reply from The Whisky Exchange

Thank you for your feedback. Unfortunately, we cannot provide a delivery time as the routes that our courier's drivers use can vary from day to day. As such, a time cannot be guaranteed.

However, we do email our customers tracking details when their order is despatched.
You should be able to use the tracking details to check how the item is progressing and when it reaches your local depot.

Unfortunately, we cannot provide more information than this. All our items are despatched on 24 hour services, so they should be delivered on the next working day after despatch (unless specified otherwise).

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Mr Harv
United Kingdom