The Sales people are polite and very helpful, but make certain you confirm every detail when booking and pay them your hard earned cash. If you need to contact the After Sales team then think again. Calls cost 10p per minute and staff I spoke with were rude and unhelpful. If you email the After Sales team you receive an automated email stating a reply within 2 days. 8 days and 3 emails later and I still DO NOT have a reply.
I haven't been on the holiday yet so it better be as expected otherwise I'll be lowering the 2 stars to 1.
Lowcostholidays, if you reply to my emails within the next 24 hours I may increase your rating...
Leah Ng'ondu Musana found this review useful
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