I ordered a Canon 650D last thursday early morning and was hoping to get it in time for my sister's birthday (tomorrow week) as the estimated delivery time was 7-14 days. However the order hasn't even been dispatched as yet more than a week later. Really frustrated right now about this, also because there are only 3 items left in stock and this number is going down rather quickly (it was 12 until a few days ago) so from what I've read I'm expecting them to tell me the item is out of stock after more than a week processing my order! Honestly, don't think I will ever use this site again and I will tell everyone I know my experience so that they know what they're getting themselves into.
The only positive thing I can say about them is that the communication is relatively good in that they let you know where the order is at. But after a week of changing order statuses and not getting dispatched, its a bit annoying anyways.
Thanks Vannessa. If I am to get delivery between the 11th and 25th I expect it to be shipped latest by the end of this week otherwise I will cancel my order.
Order status has been 'Order awaiting dispatch' for 3 days after another 3 days status 'order queued'. Absolutely DISGUSTED with this company - 1 day to take payment, 2 weeks and counting to ship items. Been told yesterday my order has been upgraded to expedited shipping and once dispatched should arrive within 2-4 days. I also have a refund pending which has been pending for 2 weeks already now....
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.