My order for a project I am working on was needed on a particular day when work started on site and it was written on the order confirmation. When I rang to check on the morning it was due it had not been shipped. Very helpful lady rang back apologising profusely and I asked for a 9am delivery this morning, which I was promised.
I have now had an email from the couriers promising a 13.30-17.30 delivery today - not much help especially as site closes at 16.30!!!
Another phone call to be made this morning - shame it has to be a hassle.
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