Alex Simpson´s profile

Reviews (1)

Transair Flight Equipment

Where's the Goods?

Asking for a review before I have the goods not a good Idea Arrived !!!!

05 April 2013

Reply from Transair Flight Equipment

Dear Mr Simpson,

Thank you for your review.

The e-mails that ask you for a review, are generated automatically by our website 5 days after the order was placed, regardless of any public holidays that may occur. As your order was placed on Good Friday, 29th March 2013, the website sent you the e-mail the following Wednesday, 3rd April 2013. However, due to our offices being closed over the 4 day bank holiday weekend, we were unable to despatch your order until Tuesday 2nd April 2013. Therefore, the earliest you could have expected to receive your items would be Thursday 4th April 2013.

I hope that this explains why you have received our e-mail before the goods have reached you.

Best Regards

Andrew Bacon
Customer services

Alex Simpson´s profile

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Alex Simpson
United Kingdom