Anne Hobbs´ profile

Reviews (1)


Delivery Service needs reviewing

We are happy with the door and the service we received from the customer service team when the door failed to arrive when it should have. They need to review the service they are receiving from the delivery company as this will put people off using them. Another thing re the delivery not really acceptable in this day and age to expect people to stay in all day for a delivery. Time slots at least should be offered.

Julie found this review useful

03 April 2013

Reply from

Dear Anne,

I am really sorry to hear about the poor service you received from our carriers. I have escalated this issue to our account manager to investigate with the driver and deliver depot.

Thank you for your feedback, we value the opportunity to improve.

Kind Regards

Anne Hobbs´ profile

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Anne Hobbs
United Kingdom