I purchased a motherboard from their eBay shop recently. The description said the motherboard was new and that it came with manual, 2 x S-ATA Data Leads, 1 x SLI bridge, Backplate and Support Disk.
It became apparent that this wasn't the case when I was called and told that the motherboard was used and may not come with all the accessories. I took the on the spot decision to go ahead with the purchase and see what was actually missing when it arrived. I was able to source the missing items from eBay, but obviously this was extra expense that I wasn't expecting when I purchased the item.
As the price was cheaper than I had seen elsewhere, when I initially saw the listing, I was expecting it to be refurbished, but when I saw that the listing said 'new' I quickly purchased it.
My issue isn't with the service, they were quick to call and point out the mistake and the item was delivered quickly. My issue is with the eBay listing. It was listed as new when it should have been listed as used and incomplete. A standard specification was used in the listing and didn't take into account of the items missing.
I would buy from LambdaTek again, but probably not from their eBay shop.
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