caroline´s profile

Reviews (1)

BiGDUG

horrendous

Despite the shelves being pictured with only one person they are exceedingly difficult to put together on one's own. Indeed the pack says it is a two person job. I phoned up and was told it was possible - depends how much time one wants to spend on this - it would be easier with Screws !!

05 April 2013

Reply from Bigdug limited

Thank you Caroline for taking the time to write your review, we do take on board customers feedback as we continue to improve our products and services.

Apologies that the shelving was difficult to assemble, it is possible to construct with one person and we do have a lot of customers that do assemble the shelving this way. It is a lot easier with two people to hold the parts steady and it is quicker in this instance.
If you were unhappy with the goods or couldn’t assemble the units we do have a no quibble returns policy, if you would like to return the goods for a refund or an exchange please call us on 01684 858484 or email joanne@bigdug.co.uk.
I am very sorry for any inconvenience caused

caroline´s profile

profile image of caroline
caroline
Reviewer
United Kingdom

About