Ordered over fifty pounds worth of stuff and delivery had been arranged with a note to leave item in wheely bin, Royal Mail didn't do that and took items back to depot....I arranged redelivery with a note to make sure item was left with myself or neighbour....it wasn't, it was 'apparently' putin the wheely bin. Fair enough, Royal Mail at fault but Jokers Masquerade couldn't be less interested. They were meant to open a dispute withRoyal Mail which they didn't. It's now been 6 months and have not heard a thing from them. Wouldn't order a single thing from them again and wouldn't recommend either. Poor customer service and once they have their payment cleared they couldn't give a flying pig. Avoid at all costs.
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