I use John Lewis from time to time, and find it always convenient as they have such a wide selection of products.
Most of the time my experience was really good, fast delivery, easy check out.
On one occasion the products (large storage boxes in plastic) were not packed well and they arrived all broken. I had to call and it took a while, but the customer service was really good, they sent me the order again and were very helpful.
I have used this site to buy some presents for my godson and I can really recommend it.. The site was easy to use, the products are great and it all arrived safely. I chose the gift box which is really sturdy and looked great.
I would recommend this site.
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