I recently placed an order with these guys. They narrowly beat everyone else on price, and had stock- and promised fast dispatch with next-day shipping.
I placed my order late at night, and next morning, the UK was unfortunately blanketted with snow in several areas. A very nice chap called James called me, and explained that they were buried under snow, and he wasn't sure if the courier would even be able to get there to pick up. He was keen to tell me as soon as possible, in case the order was time-sensitive (it was, as I was flying abroad the next day).
In the end, I was able to make alternative arrangements, and James cancelled the order before it even left their premises. While I therefore didn't end up buying anything from them, it was one of the most pleasant, friendly and helpful non-buying experiences ever.
Given how well I was looked after, I certainly wouldn't ever hesitate to order from them again, weather permitting.
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