I ordered several items from this company. The delivery time was excellent. When I opened the parcel i found some items missing. It was a bank holiday weekend and the company was closed. I left a message on the answerphone, and expected to be contacted when the shop opened 3 days later, but within 5 minutes I had a call back from the owner of the company. He was very appologetic and said as soon as the shop opened he would dispatch the missing items. True to his word he did this and the items were received the day after he sent them. They even called me to say the items had been despatched. Everybody can make a mistake, but the sign of a good company is how they rectify that mistake. Power Tool Pro could not have been more helpful and they definately deserve the 5 stars that I gave them. Their customer care was second to none. I would definately recommend this company
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