We ordered a kitchen from them a few months ago and not only did some parts not arrive, but the design had faults which led to us having to pay a fitter to fix the issues - costing time and money. Not only that but the store never answered any phone calls. Appalling.
Ordered a pair of Keen boots which took 2 mins to do on the site, including checkout - arrived the next day before 10am - amazing. Really impressed and will use them again.
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