I bought my wife and daughter a return transfer ticket on the website from Gatwick to Earls Court for 3rd April 2013 . It was not cheap despite the advertisements but since they were staying near Earls Court and don't like using the tube I thought it would be perfect.
How wrong can you be. Only saw these reviews after I booked the ticket and they have a no refund policy.
True to form when the bus came to pick them up at Gatwick south terminal the driver would not let anyone with prepaid tickets on only people paying cash. They ended up having to take the Gatwick Express after hanging around for an hour .
It looks like this company are total scam merchants ,no certainty you will be picked up ,can't get your money back and no phone number to call.
Under no circumstances use this service , it's the worst service I have ever come across. You will end up feeling frustrated, angry and like you have just been robbed .Unbelievable!!!!
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