When product arrived it was poorly wrapped and the lid of the shampoo bottle was broken, I am bombarded with emails promising discounts but when I go to use the discount codes I am told they are not applicable to my order as it is already discounted. This means I am never able to use the discount codes which are sent to me on a daily basis. I find this frustrating and puts me off using the site. I enjoy the free postage and that I can buy my favourite Kerastase products.
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