We ordered two side tables (Opus Oak OPULT/Opus Solid Oak Lamp Table WOOD Wooden Handles) and delivery was arranged within a week or so. When the order was delivered I noticed that the box said that the handles were metal. Before I unpacked the box I emailed and queried this as i didn't want to have to unpack then repack the item for return. I got a response very quickly saying that the metal handles are standard which is why the box specified them, but that the wooden handles should have been supplied as they were ordered specifically for me. When I unpacked I found the handles exactly as stated.
Very Happy Shopper :-)
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