Your products are always of a high quality and delivery is fast and efficient however if an item has to be returned I don't feel the customer should have to pay for it. I shop online a lot and yours is the only company that asks the customer to pay for returns. It means that as a customer you lose money despite getting a refund for your item. I would seriously consider rethinking your returns policy as, despite my love of your products I would think twice about ordering an item of clothing again in case it has to be returned. Thank you.
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