The person at the end of the phone was courteous, helpful and accommodating. The item was dispatched quickly and the item was very well wrapped and there was no damage. The courier did exactly what was asked, so all in all it was a very good experience.
However, the plumber has not yet arrived to assemble the product-I am concerned that the oak cabinet has no pre-drilled holes for the sink to fit to, that is the downside.
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