Colin´s profile

Reviews (1)

BiGDUG

Delivery perfect, product not so good

Delivery as promised. Product not as I would have wanted. Would be easier to assemble shelves with nuts and bolts. Slotting lugs most awkward. The MDF itself had corner knocks on every shelf. The way they are packed was too cheap, and I guess they are thrown around during delivery. The perils of buying online. Quality of product is on the border line of being sent pack. My advice for this product is to look long and hard at local builders merchants for shelving. Homebase don't cut the mustard. Why, oh why do we buy on price and not quality.

05 April 2013

Reply from Bigdug limited

Thank you Colin for taking the time to write your review,

I’m sorry that the lugs were awkward and the chipboard was knocked, we will always replace any damaged or faulty items so please let us know and we can arrange for the replacements to be sent out.
I can see you have purchased our value shelving range, if you did want to look at returning the goods to exchange or refund please call us on 01684 858484 or email joanne@bigdug.co.uk and we can sort this for you.
Apologies for any inconvenience caused

Colin´s profile

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Colin
Reviewer
United Kingdom

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