My order on a Thursday was processed and dispatched immediately. I had provided my mobile number with the order.
Yodel attempted to deliver to my apartment on the Saturday. I was in the underground car park with my mobile phone. They did not call me. On returning to my apartment the Yodel tracking system stated delivery attempted and failed (no card left). I phoned Yodel, it took 45 minsutes to get a reply. I offered to pick the basin up from the collection centre but was told this was impossible (the web claimed it was returned there by 1pm- (although this information was only posted on the following monday!). Delivery was re-arranged for the Tuesday. On Tuesday - no tracking information about the parcel being en route- phoned again- a 20 minute wait- At 11.30 it was posted on tracking system as en route since 8am - eventually delivered at 3.30- I would only order again if some other carrier is employed.
The Tauton Leisure web site is easy to use. Quality products are available at very competetive prices. Delivery is rapid and efficient. My North face jacket was great value for money. Overall they are an excellent company that I will no doubt use again
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