I received my Shackleton 'Discovery' whisky today and have to say that the product is absolutely cracking and, along with the book 'Shackleton's Whisky' will make a great present for my Dad's 75th birthday. I know that there are companies that insist on the discriminatory practice of charging extra to the Highlands and Islands of Scotland but when it was delivered by Royal Mail that really got the blood pressure up! The Royal Mail charges the same for all parts of the UK. And whisky too, a product of the Highlands and Islands of Scotland - hang your heads in shame! Thanks for this nicely packaged bottle of whisky but I really do look forward to receiving my refund of £5 for a blatantly unnecessary and. as I say, discriminatory 'extra charge' (as you describe it on your website). I know you'll do the right thing.
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