I liked the way your products looked on line, however the description on two of the products were inaccurate. I have hot/ cold water lines already plumbed from a previous shower panel and the casing needed to be 10" wide at the back. Both units sent to me were only 7.5" wide since the sides turn in at the back. I called on the second unit and told what I needed and the customer service folks "thought" that they would be wide enough. THEY WEREN'T!
Everyone was apologetic and service minded. Perhaps more product knowledge would be helpful.
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