Darren Gladwell´s profile

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The company has now left 2 'Sorry I missed you' cards through my door with no contact details for the driver on the back of either card. 3rd delivery attempt will be tomorrow and I won't be in then either, if the driver had left his details as he/she is supposed to then I wouldn't have this problem.

Contacted Hermes and they will not discuss the issue with me as I did not send the parcel, it is very likely it will be returned to sender and the issue will loop round again.

Overall I feel this is a waste of my time, Hermes time, the drivers time and finally MandM directs time.

Dave Naylorand Dave found this review useful

Darren Gladwell´s profile

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Darren Gladwell
United Kingdom