Celia Peng´s profile

Reviews (1)

DPD UK

terrible

HO-GSO-000072307, HO-GSO-000072307 1150227713 EX4 31 Mar 2013 parcel - dpd next day Shipment details received, awaiting receipt of the parcel

Just see the tracking detail, the parcel was received on 31st Mar. Well, the 1st Apr is bank holiday. But today is 4th April, I just can't understand why my parcel is still awaiting receipt!! Next day service, it's totally a joke.

05 April 2013

Reply from DPD UK

Hi Celia,

Sorry to hear about your frustrations. Unfortunately, this matter is out of our control as we have not yet even received the parcel from the sender. In this situation, I advise you to contact the senders of the parcel to establish when the goods will be despatched.

Kind regards,

Bobby.

Celia Peng´s profile

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Celia Peng
Reviewer
1993
Exeter, United Kingdom

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