I have used just eat on numerous occasions and have been satisfied with the food and service but today has been the worst expirience ever. I order a takeaway from just eat at 9.20 and never recieved an email comfirmation so i decided to ring the takeaway up to see if they had got my food order. After 4 times of trying i couldnt get through so i tried to cancel my order. I phoned just eat to cancel my food after of over an hour of waiting and hour and half of waiting, just eat phoned the takeaway and told just eat the food had just gone so they wont be giving a refund. Another 30 minutes of waiting and the takeaway finally shows up and to top it all off the order was wrong. Didnt get a refund and will never be using just eat again
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.