Anthony Aspland´s profile

Reviews (1)

Just Eat

Never will i use just eat again.

I have used just eat on numerous occasions and have been satisfied with the food and service but today has been the worst expirience ever. I order a takeaway from just eat at 9.20 and never recieved an email comfirmation so i decided to ring the takeaway up to see if they had got my food order. After 4 times of trying i couldnt get through so i tried to cancel my order. I phoned just eat to cancel my food after of over an hour of waiting and hour and half of waiting, just eat phoned the takeaway and told just eat the food had just gone so they wont be giving a refund. Another 30 minutes of waiting and the takeaway finally shows up and to top it all off the order was wrong. Didnt get a refund and will never be using just eat again

10 April 2013

Reply from Just-Eat.co.uk

Hey Anthony,

I'm really sad to see that you've been put-off from using our service after being a regular customer of ours. I can see this must have been a very frustrating situation for yourself so I would like to apologise for this.

I'd also like to see what I can do for you. Would you mind emailing me with your order number to trustpilot@just-eat.co.uk :)

Thanks,
Preena

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Anthony Aspland´s profile

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Anthony Aspland
Reviewer
1992
Middlesbrough, United Kingdom

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