Audrey McKeown´s profile

Reviews (2)

PreciousLittleOne

Good site, fast delivery

Found the site easy to use and had lots of great toys in stock. Delivery was fast. Would recommend.

Seraphine

Reputational name, disappointing goods

Maternity micro fibre tights - disappointing knit, sizing is huge, didn't wash well at all, had a much shorter life than, say, M&S ordinary opaque tights. Bamboo tights had holes after about 4 wears.

Breastfeeding top (with drapes at the front, no longer listed on website) is hand wash only, I only realised after a wash and it shrunk. Its really really impractical to make a nursing top hand wash only (bearing in mind the life such a garment is expected to weather!) and I didn't expect that it would be, Its a shame, as it works really well (some tops are really fiddly and exposing). Very very frustrating. I'd worn it once.

Maternity leggings - sizing is pretty big.

Post maternity leggings - my baby is 2 and a half weeks old and while these are great it looks like there will be holes appearing in the crotch soon.

Overall I'm really disappointed with the quality. This was my 2nd pregnancy. I didn't even go on the Seraphine website with my first, as I thought the goods were really expensive. Second time around, I checked it out, found some lovely items, while they were more affordable than I thought, I ended up spending a bit of money over a few orders. Was expecting better to be very honest, the hype does not deliver.

Would not recommend to anyone.

24 April 2013

Reply from seraphine.com

Dear Audrey, thank you for your review.
I regret to hear that you are disappointed with the quality of some of your purchases, as we have not experienced any similar issues.
Regarding your breastfeeding top, I do understand that as a busy mother, there is not always time to hand wash items, and I will be sure to pass on your feedback to the relevant department, as we are always trying to improve our range.
As for your tights and leggings, if you feel that there is a fault, please inform us of this and return the item(s) to us, so that we may pass them on to our quality department who can assess this.
Many apologies for any inconvenience this may have caused you.
Kind regards, Kelly.

Audrey McKeown´s profile

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Audrey McKeown
Reviewer
United States

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