Lee Hewat´s profile

Reviews (1)


Was worried

I am slightly worried after looking at previous reviews. Bought tickets last night and all I got was a transaction no. No email confirming or anything. Can I get some reassurance that I will receive these tickets.
Transaction no. 3031425

Update: Tickets received 10 days after purchased. Fantastic!!

05 April 2013

Reply from Viagogo

Hi Lee,

Buyers are guaranteed to get the tickets they paid for in time for the event. In the rare instance that a problem arises, viagogo will provide similar or better tickets, or in the worst case a full refund.

Rest assured you will receive your tickets and even if seller can not fulfill your order you are still covered by the viagogo guarantee

We do this by:

- Monitoring all transactions to ensure that sellers deliver
- Delivering tickets using world-class courier services like UPS
- Only paying sellers once the buyer has attended the event

Our secure and guaranteed service is one of the many reasons we are partnered with many of the world's leading brands in sports and music.

The viagogo team.

Lee Hewat´s profile

profile image of Lee Hewat
Lee Hewat
Dundee, United Kingdom